Terms of service

Terms of Service (MTL)


These Terms of Service (“Terms”) govern your use of the MTL website and the purchase of products from us. By accessing our site or placing an order, you agree to these Terms.

If you do not agree, please do not use our site or purchase our products.

1) Store Information

Business Name: MTL
Contact Email: yungmonnyc@gmail.com

2) Eligibility

By using this site, you confirm that you are at least the age of majority in your state/province or have permission from a parent/guardian to use the site and make purchases.

3) Products & Use Disclaimer

MTL sells fret wraps and related music accessories.

  • Our products are designed to support playing comfort and string muting.

  • Results may vary depending on instrument, setup, technique, and usage.

  • You are responsible for using products safely and appropriately.

  • MTL is not responsible for damage caused by misuse, modification, incorrect installation, or unauthorized repairs.

4) Orders

We reserve the right to:

  • Refuse or cancel any order for any reason (including suspected fraud or unauthorized activity)

  • Limit quantities purchased per person, per household, or per order

If we cancel an order after payment, you will receive a refund to the original payment method.

5) Pricing & Payment

  • Prices are shown in USD unless stated otherwise.

  • Prices may change without notice.

  • Taxes and shipping fees are calculated at checkout.

  • Payments are processed through our checkout provider/payment processor. MTL does not store full payment card information.

6) Shipping & Delivery

  • Estimated delivery times are provided at checkout, but delivery dates are not guaranteed.

  • MTL is not responsible for delays caused by carriers, weather, customs, or incorrect shipping information entered by the customer.

  • If a package is marked delivered but not received, you must contact the carrier first and notify us so we can assist with next steps.

7) Returns & Refunds

Our return and refund rules are described in our Refund Policy, which is incorporated into these Terms.
For returns, contact: yungmonnyc@gmail.com

(If you’d like, I can paste your exact 30-day policy into a “Returns” section here so it matches perfectly.)

8) Warranty & Defects

If your item arrives defective or damaged, contact us within 48 hours of delivery with photos and your order number. We may offer a replacement, refund, or store credit depending on the situation.

9) Intellectual Property

All content on this site—including logos, product names, designs, images, videos, and text—is owned by or licensed to MTL and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use our content or branding without written permission.

10) Customer Content (Reviews, Photos, Social Posts)

If you post or send us reviews, photos, videos, or other content (“Customer Content”), you grant MTL a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for marketing, advertising, and product promotion—unless you request otherwise in writing.

You confirm you own the rights to the content you provide.

11) Prohibited Uses

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to hack, disrupt, or interfere with our site or security

  • Use bots, scrapers, or automated systems to access the site without permission

  • Submit false, misleading, or harmful information

We may restrict or terminate access for violations.

12) Privacy

Our handling of personal information is described in our Privacy Policy. By using our site, you consent to our collection and use of information as described there.

13) Limitation of Liability

To the fullest extent permitted by law:

  • MTL is not liable for indirect, incidental, punitive, or consequential damages (including lost profits).

  • Our total liability for any claim related to a product or the site will not exceed the amount you paid for the product that caused the claim.

Some states do not allow certain limitations, so parts of this section may not apply to you.

14) Indemnification

You agree to indemnify and hold harmless MTL from any claims, damages, losses, and expenses (including attorney fees) arising from your breach of these Terms or misuse of our products/site.

15) Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes means you accept the updated Terms.

16) Governing Law

These Terms are governed by the laws of Your State, USA, without regard to conflict of law principles.

17) Contact

For questions about these Terms, contact:
Email: yungmonnyc@gmail.com